Return Policy

At Novum, we want you to be completely satisfied with your purchase. If you wish to return your item, please do so within 30 days of purchase. Items must be unused and in original packaging to qualify for a refund. Refunds will be processed to the original payment method. Return shipping costs are the responsibility of the customer unless the item is defective. Exceptions may apply for certain products. For more information, please reach out to our customer service team.